RSSSummer hiatus
Put together on August 8, 2008 8:00 pm by Dimitris
The next few weeks will mean (even more) sparse updates by me to this blog due to holidays I will be taking in the Greek islands. This happy occurrence (the holidays, not the blogging break) is amplified by the fact that at last the 9-month period of my military service has ended. Can’t complain, it wasn’t that bad and it could have been much worse. Hopefully, by the fall time things will have returned to a more regular routine here.
So starting from the first week of August and until the end of the month when I get back the internet remains safe for a bit more. In the meantime you may catch me Twittering or maybe even Powncing (RSS).
tags: Uncategorized
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Flirting with Filtrbox: a fling?
Put together on July 28, 2008 10:00 am by Dimitris
Tom Lindstrom’s comment at my previous post on information overload led me to a relevant post of his which in turn had a comment by Flirtbox’s founder, Ari Newman. Not having heard of Flirtbox at all, I decided to sign up and take it for a spin.
Flirtbox resembles what I have suggested our mobiles should do at an earlier post of mine. It is a web service that works as a filter between a section of the social media (in this case, the blogosphere, the twittersphere and the… friendfeedsphere) and you. In particular, you ask it to monitor a number of keywords and it will return articles from a large set of feeds and microblogging content that match these keywords. The articles returned have a FiltrRank (corresponding to how relevant they are) which can be raised or lowered to decrease or increase the amount of information you receive and the service can be trained to better understand what you consider relevant. The service is based on Google Alerts to detect articles with matching keywords - not having used Google Alerts before this initially put me off somehow. When I set up some Alerts though and imported them in Flirtbox seemed to work like a charm and to deliver the goods.
However, there quite a few points that spoil the effort. For one thing, the whole thing seems written entirely in Flash (or is a similar ‘heavy’ Rich Internet Application) - I’m sure they had pretty good reasons for doing this but they escape me. For another, once relevant articles have been detected I could not immediately find a way to read them on site - I had to visit the target website in another tab. And if you would like to create more than 5 filters you need to upgrade to paid subscription mode - which seems a rather low limit. Another thing that bothers the info junky in me is that I can’t find out which content sources are being monitored and how the content eventually presented at me is selected. My point is that there is a lack of transparency in how the service works - but maybe that’s just me.
Overall, Flirtbox is a fine effort on top of a great concept but despite the pleasing design it eventually comes out somewhat clunky and too abstract - and consequently not straightforward to grasp. It’s a service worth giving a go though and paying attention to how they try to improve.
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What lies past information overload?
Put together on July 25, 2008 12:59 pm by Dimitris
Yesterday, I commented on this opinion post by Lifehacker’s Gina Trapani. There, she tries to tear apart the myth that we are information overloaded, overmultitasking and under constant distraction that diminishes our productivity and so on. To counter these assessments she quotes three thinkers and their arguments. The last one - and perhaps the most improbable - urged me to put in words what has been in my mind for a long time now. It was Bill Gates.
(The second is Clay Shirky - already overquoted in this blog and the first is Anne Zelenka - read Trapani’s post about her views).
So, Gates had said back in 2005 in genuine counterintuitive and perhaps somewhat annoying manner that most people really suffer from information underload:
…the information exists, but it is not in one place and cannot be easily viewed in a meaningful way using today’s software.
Although Gates was actually referring to knowledge workers not being able to collect and combine disparate but essential data from various sources, the same applies to almost everyone out there - even if knowledge and information is not part of their job - or even their entertainment.
There is information out there that ranges from critical to simply entertaining for us (in other words, relevant to us) that we simply are not aware of its existence. Our everyday experiences regularly remain misinformed and incomplete whenever we fail to learn about recent events in our neighborhood or developments in our business field or simply the latest joke. And not because that we didn’t search or didn’t bother - but because we didn’t think there was anything to be found; that is the definition of information underload.
The answer is that we need to look harder and at more places. Consult others more, interact more. Expose ourselves to more information. This quickly becomes impossible to handle (e.g. reading more than a few hundred feeds) - but we should keep adding more and find smarter ways to ‘process’ them; instead of declaring information overload bankruptcy. We should start from everything and remove irrelevant information - not from nothing and add isolated bits up to the point we can handle.
All those that have experienced and are struggling (either at a personal or at a professional level) with the so-called information overload these days should I think move in that direction. Firstly, to pave the way for the larger crowds that will soon be discovering the (over)abundance of information and secondly to embrace and eventually handle the problem.
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Cheap. Easy. Global. And Individual.
Put together on July 17, 2008 6:26 pm by Dimitris
Readers of this blog will probably have noticed that Calacanis decided to stop blogging in what, some might say, was a fit of drama. Yes, this is no big news in itself. It did however spur a bit of discussion that blogging may be dead (yes, again) and other nonsense - as if blogging could even start feeling a bit under the weather on a (so-called) A-lister’s whim.
As people keep repeating in such cases, the discussion that stems from the original post is by far better than what a single person could hope to achieve. Such an example is this semi-inspirational post by Hugh McLeod (aka gaping void). I say semi-inspirational because it’s half-based on a concept and a quote from a fully inspirational person, Clay Shirky.
The idea is that blogging (and all the technologies that followed it online) have resulted in media that are cheap, easy and global. This is a pretty straightforward notion: anyone, anywhere can create and contribute easily and next to cost-free. And they will do it. And they already are doing it.
To take the idea a bit further, the question that arises is how to tap this creativity. A number of approaches have been attempted that usually tap in the so-called wisdom of the crowds: basically, try to determine how a group of people collectively feels about a certain topic.
But to me it’s all about managing to tap the potential of the whole group - albeit individually. I don’t know how this can be achieved - but I’m confident that this is where most of the value of the social media lies. Perhaps its already here in the shape of Wikipedia’s storm of user generated entries. Maybe it’s what FriendFeed is trying to do (but is not there yet) - enabling clear and focused conversations: bringing up the opinion of each individual in the appropriate context. Or it could be something else entirely. Like, e.g. managing to base on someone’s existing reading habits the accurate picking of entire arguments from the (recently under attack) long tail that fit each individual reader’s taste and needs.
tags: analysis |
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Crosspost: OpenCoffee Athens is one year old!
Put together on July 6, 2008 2:02 pm by Dimitris
The following is a cross-post from OpenCoffee.gr the local startup community blog I occasionally contribute to.
Last Tuesday’s event was a very special evening for all of us that are involved in one way or another in the Greek startup and entrepreneurship ’scene’ (for lack of a better word). It marked a whole year of OpenCoffee meetings - a year filled with the enthusiasm, creativity and productivity of the Greek geek crowd. A crowd which by now through these get-togethers should have a clear picture of itself, its variety and its capabilities. The night was also significant because it was another step to put Greece on the map as far as startups are concerned: TechCrunch UK’s Mike Butcher was there to get an idea of what some of the Greeks like to do with their free (or work) time.
As usual the event was held in the first Tuesday of the month and it was set up to take place in Bocca, a classy venue at the southern coast of Athens. It was the meeting’s first time there - a summery, fresh and open space; a very appropriate place to present innovative and blue-sky ideas. Relaxing couches and small tables dotted the wooden floor area encouraging mingling and the ‘networking’ effect such meetings thrive on.
By about 9 the crowd had already gathered and a considerable buzz was picking up from all over as people were moving from conversation to conversation, catching up, exchanging ideas and business cards. Men and women of all ages had created a very relaxed and casual atmosphere which at the same time was welcoming and intriguing. Perhaps that’s what you get when creative and smart people come together to talk about their passions.
Due to some technical difficulties the talks started at about 10.30 which probably was annoying for most but at least meant more time to talk to people. The five minute presentations were on a wide range of subjects and a video of each will be soon uploaded here. Most of them were top-notch in terms of content (although some could do with improvements presentation- and preparation-wise:P) confirming what most of us already know: that in principle our ‘local’ projects have nothing to be jealous of compared to foreign attempts.
Following the presentations the mingling continued and even past midnight OpenCoffee people were still talking - although gradually being overwhelmed by Bocca regulars, drinking and dancing. Photos from the whole event from the beginning of the evening till its decadent end can probably keep you busy here - until the next meeting on September 2nd.
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How will LinkedIn show us the $1B shine?
Put together on June 26, 2008 12:27 pm by Dimitris
LinkedIn was recently announced to have secured a 4th round of funding which translates to a value of 1 billion USD. And the question of course is was that too much? The various analysts are a bit hesitant to show surprise indicating a yes. But for the stuff that LinkedIn does now it seems to me it’s a tad too much.
When I first started using LinkedIn it seemed like it was meant to save me from the void that Facebook was trying to fill with noise. Until I realised that LinkedIn is also a bit of a void itself.
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At face value LinkedIn seems to be just a very serious version of Facebook for the business oriented 30 somethings and above. Once you submit your data in it you’ve created a fancy, semi-dynamic resume and you can then proceed to the all too familiar process of friending people. And then… nothing. Just add more friends perhaps.
Unless you’re looking for a job there really doesn’t seem to be anything in LinkedIn for you. If you’re trying to move up the ladder, market yourself in a slightly different field or widen your customer base, LinkedIn and its multimillion strong database of people and (as of recently) companies is a useful tool. But if you aren’t on the job market - and admittedly even the most ambitious of us are on it relatively sparsely - perhaps the only feature worth revisiting LinkedIn for is its Q&A section.
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This seems like a bad business model: in general sites like LinkedIn would want people interacting with their website as much as possible. But eventually I realised that LinkedIn is really not as obvious as Facebook. You have to do two things to get the most of it. Firstly, you need to subscribe to one of its premium packages - to allow yourself access to a broader array of services LinkedIn offers. And secondly you need to dig really deep in the details your entire social and business circle has submitted.
The former means, for example, that you will be able to ask questions to a broader range of experts - which would allow you to essentially perform mini-polls and do market research. The latter is probably less relevant for most users. For instance, salespeople needing to better relate to prospective customers and collaborators can make better use of the platform. Human resources people can also find a wealth of information in the LinkedIn databases.
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But what if you’re not in the people business and you actually want to do things with all those networks of professionals? Surely loads of projects, productivity and problem solving is happening because of but outside LinkedIn. However, I think even more opportunities are left unexploited because of the focus of the service on networking alone.
I’m not talking about those that already have 16-hour jobs (which perhaps they have landed on due to their LinkedIn contacts) or those that already regularly tap on their connections. I’m talking about all those who’ve created a profile, visited it a couple of times and left the service there. Wouldn’t it be better if all those users were given a more obvious chance to contribute to projects? It would be very interesting to know the current activity LinkedIn profiles see. I bet there is a considerable fraction that is mostly passive.
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So, I think LinkedIn should follow a two-fold approach in investing the money - although obviously to have secured it, they must have presented a damn good plan of what they will do with it.
Firstly, having proven that their networking features work, they should focus on offering actual productivity tools - or integration to similar services. The good thing with LinkedIn is that it already has its user base divided according to field. So, it should be comparatively easy to study what extension to their platform each field of professionals wants - and implement it. General use utilities such as wikis, mind-mapping software even project management packages could be offered to professionals regardless of field.
Now, obviously I’m not saying that LinkedIn spends effort and money in creating for example a mindmapping plugin to their website necessarily. But seamless integration with an existing service - yes, even outside LinkedIn walls - would benefit both the external service and LinkedIn. After all, LinkedIn is an OpenSocial proponent and they have already done something like this with Salesforce and BusinessWeek. Obviously, the example service in question would also gain by exposing itself to LinkedIn’s user base. So these are win-win deals with existing services. Alternatively, if such services can’t be persuaded, they can be acquired.
Secondly, LinkedIn has to actually make use of their app-building platform - the Intelligent Application Platform. It was announced quite a few months back and remained relatively unheard of since then. It is considerably closed - LinkedIn has to approve work made on it - but at the same time a huge opportunity for the LinkedIn community (and that includes the companies that are using it) to create apps and widgets the whole user base will benefit from. Essentially, this will put many a helping hand towards my earlier point: make LinkedIn do a lot more things than just networking.
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Ultimately, such a strategy by LinkedIn may allow their entire user base - us - to tap on its ‘cognitive surplus‘ Clay Shirky was referring to in his recent talk. By that I mean, it might give us - or at least some of us - a platform through which we will evolve from passive video watchers, gift passers, vampire vs werewolf players and so on to something more creative and ambitious.
tags: analysis |
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How far in the future are you looking?
Put together on June 18, 2008 12:00 pm by Dimitris
Here’s an idea or two to consider if you’re seriously interested in getting involved in the whole startup entrepreneurship world.
Let’s look at two cases which aren’t the best examples but still get the point across. First Firefox and then Twitter.
I was reading in Techcrunch the other day that the heads of Mozilla Firefox were thinking of using their browser to study internet traffic. Assuming this is done anonymously and most importantly transparently (good thing Firefox is open source, eh?) it’s a great idea. Firefox has tens of millions of users and they’re increasing. Its widely used not just in developed countries (where online habits are already under scrutiny) but also in places where online activity is still unexplored. Such a project would mean offering anyone the chance to download some data and try to make sense of what’s going on the web. If such data was free of course. Now, they could also charge for that - or some of that - information (lots of companies in their position would and do). They could probably get away with a mixed free and premium scheme provided they sold such a product much cheaper than existing companies (and, perhaps, free for non-commercial purposes). Also it could become a means to sustain Firefox and its - often accused of failing - functionality.
But whether they do or not sell it (or even make it in the first place) is not the point here. What’s important is how they got there. When people started making Firefox they weren’t aiming to measure and study the internet, did they? My bet is that their aim was simply a better browser. But what if they had started the other way around?
What if - in a hypothetical scenario - they indeed wanted to measure internet traffic - and profit from it? Wouldn’t creating a kick-ass, open source, trusted and respected browser that would eventually enjoy widespread adoption be an excellent way to get there? Not the instant gratification way of doing things like most start-ups aim for but a way nonetheless. Obviously, if Firefox had started as a startup back then (the way we talk about these things now) it would also require a business model that would support it until it got to the point of today’s popularity. (That model could just as well be the current search engine referral royalties that actually now translate to tens of millions of dollars in the Mozilla Foundation coffers.) And once established as a mainstream browser they could kick off their ‘real’ plans: studying internet traffic and capitalising on user statistics.
The important lesson there is that instead of thinking how to sell information (or ads or apps or whatever) directly, they could try first to make something a. that lots of people use, b. that lives in the same ‘field’ as their ultimate product and c. has a viable business model on its own too. And then employ that product and its userbase to reach their ultimate target.
Twitter on the other hand is half-way down the Firefox path. It’s enjoying initial success with the user and the developers, it’s got its share of problems to address (i.e. downtime) and it’s at a point just before becoming truly mainstream. I think its pretty obvious its creators are bootstrapping it still - in the sense they don’t know where it’s going. They have a mildly good idea that their service is attacking the short message communication niche and they have no idea how to monetise their service. They’d be extra brilliant if they knew the latter but the former is enough. The point is, similarly to Firefox, if they manage to create a large enough userbase (and keep it - by fighting off downtime and a slew of competitors) it will then be comparatively easy to create a revenue stream. It could be ads, premium services, API monetisation, other Google deals, whatever. But they’re correct in making their first aim in consolidating user numbers.
Essentially, what both Firefox and Twitter have been struggling for is our single most expensive and hard to get currency. That’s not our money but the two-faced coin of our time and our attention. And they both want (as any startup does too) loads and loads of our currency. Firefox more or less has it already, Twitter is getting there. Once our attention is secured the rest will follow.
(Also, note that in the case of Firefox (and Twitter should learn from that too) we give it our time and attention somehow without even noticing it!. In a creepy way Firefox may have gradually become something of a subconscious necessity. I’m no marketer but I’d bet anyone can tell you what an advantageous position that is. But I think I’ll leave that for another post:)
tags: lessons, product, analysis |
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iPhone delivered - it’s Vodafone’s turn now
Put together on June 15, 2008 12:00 pm by Dimitris
I’m not sure which aspect of the iPhone (phone, music, internet) is more appealing to most users but to me it’s definitely the web on the go capabilities. And although in theory its probably the best option for that kind of thing before going to the next size scale of ultraportable PCs (think Asus Eee, MSI Wind, MacBook Air, etc), unfortunately the complete experience also relies on the underlying telco running the network.
The reason I’m being a bit doubtful comes from the practices I’ve seen from Greek telcos and in particular Vodafone. Apart from the general trend in the Greek providers to overprice both mobile devices and pricing plans there is some additional worrying indication. The Greek market (and I suspect this is the same for a number of other countries too) is not that mature in terms of online browsing. As a result there is a lack of respectable data plans; Vodafone at my last check had just an option for 30 MB/month for approx. 3 euros - after that there was a charge of 6 per MB (1 euro more than the EU average). Wind offers a similarly priced unlimited data plan but I haven’t had the chance to use it. In general, I get the impression that carriers (here at least) are still just experimenting with mobile web browsing. Hopefully the iPhone’s expected widespread adoption can help with that and at the very least urge all carriers to have unlimited data plans.
Even worse for Vodafone in particular, I encountered additional problems in my mobile web browsing. Now, I must admit that I’ve only seen them in my rather old K320i Sony Ericsson device but when I tried to get help from their customer support by filing a question I got no satisfactory answer. The reason as far as I could understand was a combination of my hardware and native software (i.e. my clunky mobile) and Vodafone’s configuration. They route data traffic through a different APN (wap.vodafone.gr) for my first 30MB free data package compared to the general purpose web browsing APN (internet.vodafone.gr) in which charges per MB apply immediately. Instead of sorting the problem with Vodafone, I tried using Opera Mini. That solved most of my access problems and decided to stop pursuing it with them.
All this knowledge of the inner workings of their system is not a result of me working for Vodafone Greece. Rather, I was forced to understand them when some unexpected charges appeared at my monthly Vodafone bill. The long struggle with their customer support system started then and it left me rather disappointed basically because I was expecting better response times from them, better knowledge of the problem and their system and a bit more interest in actually resolving the disparity. For the record, the overcharge was due to them not informing me when I first subscribed to the ‘first 30MB free’ offer how to activate that profile on my mobile. The problem itself was sorted after literally months of calls and waiting - a significant problem in itself. Fortunately, at least they eventually did the decent thing to refund the overcharging. (Hint: If you ever get entangled in similar problems, just ask directly for the manager - saves enormous amounts of effort.)
Ok, apart from the whining (which I just had to get off my system), it should be pretty obvious why I’m suspicious and where I’m getting at. Is Vodafone really ready to take on the web-surfing crowd? Other telco’s around the world should be facing a similar challenge. Some of their customers might be regular users who incidentally might add surfing to their habits. But I suspect that the vast majority of iPhone buyers will be more knowledgeable and expecting a higher level of services and support. Will telcos in mobile markets that are not internet-mature make it?
I guess a few of us will have to ’sacrifice’ ourselves to test the waters. Oh, well…
tags: product, analysis |
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iPhone reaches our expectations
Put together on June 12, 2008 8:45 pm by Dimitris
So the next iPhone has been announced to arrive July 11.
And it looks like it will be a success both among those of the cult as well as among outside supposedly more objective minds. And what’s not to like? Sleek design as usual, multi-touch screen, 3G speeds, GPS unit, web browsing, Office syncing capabilities, games, app developing and distribution and a lot more. Even the price looks right. More than right - for a piece of equipment like this it could even be considered past affordable: yes, cheap! You have to really dig deep or be a miser (or both) to find a downside or two, no?
Truth be told on the user side I really couldn’t find any. Having put my hands on the current version briefly it actually is a bit of drag to type in it. I guess however it’ll take us less time to get used to compared to the waiting for an improvement on that. Also, perhaps the lack of a second camera since the new iteration of the iPhone is all about 3G and video call capabilities would really be nice. But this all would give the device just another 5%. Since it’s already at 110% we don’t mind that much. Instead, I expect that Apple will manage to increase its iPhone following user base considerably due to the low price.
There are a few things worth mentioning on the developer front though. As always Apple’s insistence on keeping their platform closed is in iPhone 2.0 as well, as one would expect. In layman’s terms, it takes the form of a push server which all apps running on the iPhone will be using as a channel for updates, messages and general functionality towards the user. I haven’t really played around with the iPhone SDK to fully understand the consequences in app-building. I suspect though that single point which will be firmly under Apple’s control will become quite limiting both to users and developers. That was one of the main drawbacks of the SDK in the first place as well, of course.
Apple’s spin on the matter is that it allows for better power management and longer battery times. Applications won’t be constantly running at the background to be ready to bring up their activity to the user. That would mean eating up battery life and CPU cycles - leading the iPhone to quick and painful death (for the day). Instead the push servers which will be in constant contact with all registered users’ iPhones will push app activity to it whenever it’s required saving the iPhone effort and juice. And that’s a damn good excuse for Apple to retain considerable control of what apps are running on the iPhone, when and by whom. Yes, combining the billing information with data from the push server logs creates a vast wealth of user data that can be used for a number of design or marketing purposes (pick depending on your disposition). So it’s a win-win situation for Apple and no user can (nor really will) complain. After all, most of us just want stuff to work - and probably won’t even care if we give Apple (or third parties) a constant ping for e.g. our GPS whereabouts.
The alternative I would have liked for Apple would be to relinquish at least some of that control and do two things. For one thing, they could take the hard approach of actually trying to work on innovative ideas on hardware (i.e. battery) or software (i.e. power conservation apps) that would solve the problem - not work around it. They’ve done similar breakthroughs in the past with their iPod click-wheel and their iPhone multitouch screen. For another, they should let users and developers decide what they do with their devices. That’s very un-Apple and probably would deprive them of a serious revenue stream but it would pay back in terms of larger sales, broader brand recognition, considerably more growth in iPhone apps etc. But that’s not the Jobs way.
In any case, fortunately we have two more chances - Android and LiMo - coming up later in the year and they promise more openness and flexibility both to users and developers. Given the real winner in iPhone 2.0 - its price - I will probably get one - but only in waiting until their competitors are here.
tags: product, analysis |
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Some data overload is welcome
Put together on June 8, 2008 5:52 pm by Dimitris
When people discuss where things are heading towards in the whole social media and online technologies field, most questions very often end up being a matter of proportion and demographics. In other words, a considerable obstacle in making sense of developments is whether ‘more people tend to do X over Y’, ‘which part of those people are more likely to respond to a certain event’ and so on.
Obviously, it’s nearly impossible to make such predictions in advance with any accuracy - but some estimates can be made. And if you’re looking to offer a (web) service of some sort such intelligent guesses may actually make the difference between making an impact and entirely missing the point.
At the very least, being able to base your assumptions on some sound numbers may not provide a foolproof strategy (is there such a thing anyway?) but it will definitely help in convincing others to join your cause. These ‘others’ can vary from clients who will be persuaded to use your service to institutions or individuals who might be willing to invest in your service.
This is nothing new of course. In fact, the provision of such industry information has been an industry in itself for a long time already. As a result, it’s quite hard to find relevant and up-to-date data that are also affordable and worth it; typically, such a report on a single subject can cost several hundreds of euros. True, certain companies can afford corporate account access to these information services. But what about the smaller players? A two-people team or a small startup cannot afford such accounts. I guess they can just go by their gut feeling or just rely on Google.
(This is similar to the academic circle wherein well funded and established universities have easy access to most important scientific journals whereas other institutions and individuals have to struggle to get even basic data)
There might be another way however. I’ve compiled a rough list of sources where the nearest thing to such information can be found - for free.
- Pew Internet Although there are a number of fields covered by this site, there is a definite American skew to the surveys and most results will refer to a few months back - at least.
- Forrester They offer some free research but I’m not sure whether it actually includes valuable content - it’s definitely worth a look however. What they do offer is a Profile Tool so that you can ‘create’ the profile of your users according their data and based on different categories (location, age and gender).
- Emarketer After a cursory glance I could not find any free or affordable study in this very popular provider of information. However, the highlights of each survey are provided in its summary - so a visit to their site might be of some value.
- Nielsen//NetRatings Again most of the content is proprietary but there are some general items available updated every now and then.
- Deloitte A bit of digging is required but some reports can be found here - the available information is rather fragmented however.
So some information is out there; I bet more can be found when one knows where to look. I will update this post if I find more sources. Feel free to add your own sources at the comments section.
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And clearly there is some space to make all these offerings more appealing to the average user (but filtrbox has a long way to go imho). - last month